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60 Seconds or Less: Heather MacLeod

  • 1 min read

Time to meet another face in Boylen. Our fourth instalment of ’60 Seconds or Less’ features the inimitable Heather MacLeod in Accounts.

CEX Sells!

  • 2 min read

Recently I went to Marketing Week in Adelaide and attended a session presented by Tara Melky from Forethought about Exploring the Customer Experience (CEX). Many topics and great examples were covered of good and bad customer experiences, how businesses react to real customer comments and how to use data to make business decisions. There was so much covered it really felt like every business, product or service needs a customer experience analysis. If we look primarily at a company’s customer… 

Food Image Dos And Don’ts

  • 2 min read

Whether you realise it or not, the product photos used in your marketing have been digitally manipulated. Within reason, this is not a problem. Go too far, however, and it can be viewed as false advertising. When Olay “optimised” 60-year-old Twiggy to promote a face cream, they conveniently removed all wrinkles from the former model. UK lawmakers savaged the Olay brand, banned the ad and cited “gross misrepresentation of products”. What is optimisation? A professional photographer wouldn’t dream of giving you… 

Are You Doing The Basics To Optimise Your Online Marketing?

  • 3 min read

Nine out of ten people in Australia prefer using Google rather than Bing and other search engines. This is not merely a number but a huge opportunity to track potential customers and use the information to improve your online strategy. Here’s how: I. Google Analytics You want to know how potential customers behave on your site and how many of them came to you, don’t you? Google Analytics provides this information for free and is easy to install. II. Webmaster… 

Phishing awareness notice: we're aware of phishing emails impersonating Boylen staff.

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